Shipping policy

✨ Bun Bun Melts — Shipping Policy

At Bun Bun Melts, every piece is handcrafted with care using real flowers, butterflies, and botanical elements. Because of the delicate and made-by-hand nature of our jewelry, we take extra care to package and ship your order safely.

📦 Processing Time

All online orders require 2 business days to process before shipping.

  • Orders placed on weekends or holidays begin processing the next business day.

  • Custom orders may require additional processing time (you will be notified if so).

We always do our best to ship your order as quickly and safely as possible.

🚚 Shipping Methods & Delivery

Once your order has been processed:

  • Orders are shipped via USPS (First Class or Priority Mail depending on weight).

  • Delivery times typically range 3–7 business days within the U.S., depending on the shipping method selected at checkout.

Please note:
Shipping times are estimates provided by the carrier and are not guaranteed.

📬 Tracking Information

Once your order ships, you will receive a shipping confirmation email with tracking information. Please allow the tracking link up to 24 hours to update.

📦 Lost, Stolen, or Delayed Packages

Bun Bun Melts is not responsible for:

  • Lost or stolen packages

  • Packages marked as "delivered"

  • Delays caused by USPS or other shipping carriers

If your package goes missing, please contact USPS directly to file a claim.

🛑 Incorrect Address Policy

Please make sure your shipping address is entered correctly at checkout.

If you notice a mistake:

  • You have up to 24 hours after placing your order to email us with the correct address at bunbunmelts@gmail.com

  • After 24 hours, or once your order has been shipped, we can no longer guarantee that the address can be changed.

If a package is delivered to an incorrect address due to an address error entered at checkout:

  • Bun Bun Melts is not responsible for the lost package.

  • If the package is returned to us by the carrier, the customer will be responsible for the cost of reshipment to the correct address.